Resource matching and e-referrals with Palliative Care and Care Homes across Cumbria

Transferring patients from one kind of care to another is a complicated process. Failures in coordination between care providers can seriously affect patient safety. ‘Strata’ is a software programme that allows care providers to see a full directory of services available in their region. Patients’ needs can then be matched to the most appropriate service available and an electronic referral (e-referral) made in a timely manner. The Strata system greatly improves the transition of care between organisations managing patients, improves real-time visibility of resources available to care providers, reduces inefficiency and unsafe practices, and improves the quality of record keeping.

This project supported the implementation of the Strata e-referral and resource matching system to hospices, specialist palliative care teams & residential and nursing care beds across Cumbria.

Project Resources

Resource matching and e-referrals with Palliative Care and Care Homes across Cumbria: Case Study

November 2014 presentation – Stakeholder event

September 2015 presentation – Telehealth Project Updates Event

(case study uploaded 1st December 2016)

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