Prestigious HSJ Awards for Newcastle Hospitals Pharmacy Project

24th November 2015

Newcastle Hospitals worked with North of Tyne Local Pharmaceutical Committee to develop a patient referral system that linked hospitals in the city with pharmacy providers such as Boots. Community pharmacists now contact the patient within three working days of their discharge from hospital to arrange a review of their medicine use or a consultation. Key information about this interaction is then returned to hospital colleagues.

HSJ awards transfer of careThe Academic Health Science Network for the North East and North Cumbria established a Transfer of Care project team in October 2014, as part of their Medicines Optimisation work programme, to expand the service at pace and scale across the region. By the summer of 2015, it was anticipated that 10 other Trusts would have adopted the model.

In the nine months to 31 March 2015, pharmacists reported nearly 90 per cent of patients had a better understanding of their medicine following a review. Thirteen patients were referred to their GP and three referred back to the hospital following adverse reactions to medicine.

Consultations with pharmacists have led patients to access other public health services such as smoking cessation, flu vaccination and home delivery. This successful scheme has led to the award for ‘Enhancing Care by Sharing Data and Information’.

This winning project was described as a beautiful, simple solution that works. It has been developed by clinical leaders who saw potential in existing functionality. The judges said ‘Every hospital should be doing this.’

The scheme also won the “Most effective adoption and diffusion of best practice” Award with the judges praising how the Trust “genuinely demonstrated adoption and diffusion of innovative practice across the region”.